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Making Calls
Are you an Agent? Learn how to manage your incoming calls, transfers, callbacks and more.
Calling Leads
Making Calls using the AI Dialer
Making Calls using the Cold Call App
Using Availability Modes
Using Call Results
Using Prerecorded Messages
Using Cadences
Using the Dial Pad
About the Dial Pad
Manual Dialing
Internal Dialing
Transferring Calls
Merging Calls
Managing Voicemail
Agent Settings
Managing Callbacks
About Callbacks
Handling Callbacks
Agent Dialer Settings