How to Create a New Queue in Readymode

Modified on Thu, Nov 6 at 5:41 AM

Want to learn how to create a new Queue? Get started below!

Creating Queues

Under the Admin Files Folder you'll find the option to create a new Queue.

Quick Tip: After creating your Queue, be sure to Assign Members and Configure your Queue.

Create a New Queue

Navigate to the Admin Files Folder and choose the appropriate Folder for your new Queue:

Lead Queues folder (1) - Contains Dialer and Action Folder Queues.
Inbound Calls folder (2) - Contains Inbound Queues.

Screenshot of the Admin Files folder in Readymode showing options to create or manage files.

Next, click the + New icon.

Screenshot of the Lead Queues folder in Readymode showing several orange folders labeled General Leads, Appointments, Completed Sales, Pending Sales, Qualified Leads, and Verification.

Select the New Queue icon.

Screenshot of the Lead Queues folder in Readymode showing options to create new items.

Type in the Queue Name and hit Enter.

Screenshot of the “Add Queue” window in Readymode showing a text field labeled “Queue Name.

Your new queue is now ready for configuration and assigning Members.

Screenshot of the “Edit Queue: New Queue” window in Readymode. It shows tabs for “Members” and “Configuration.”