Want to learn how to create a new Queue? Get started below!

Creating Queues

Under the Admin Files Folder you'll find the option to create a new Queue.

Quick Tip: After creating your Queue, be sure to Assign Members and Configure your Queue.

Create a New Queue

Navigate to the Admin Files Folder and choose the appropriate Folder for your new Queue:

• Lead Queues folder (1) - Contains Dialer and Action Folder Queues.
• Inbound Calls folder (2) - Contains Inbound Queues.

Next, click the + New icon. 

Select the New Queue icon.

Type in the Queue Name and hit Enter.

Your new queue is now ready for configuration and assigning Members.